Privacy Policy
Privacy Policy
This Privacy Policy describes how Diego Voltolini (“we”, “us”, “our”), a sole proprietorship registered in Italy, collects, uses, and shares your personal information when you visit or make a purchase from our website https://niuteq.com (the “Site”) or use our services and applications (collectively, the “Services”).
Personal Information We Collect
When you visit the Site or use our Services, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site or use our Services, we collect information about the individual web pages or products you view, websites or search terms that referred you to the Site, and interactions with the Site and Services. We refer to this information as “Device Information.”
We collect Device Information using technologies such as:
- Cookies
- Log files
- Pixels
When you make a purchase or attempt to make a purchase through the Site, we collect information including your name, billing address, shipping address, payment details (processed by third-party providers such as Stripe, Apple, or Shopify), email address, and phone number. This is referred to as “Order Information.”
Additionally, we may collect:
- Service-related information (e.g., customer support transcripts)
- Communications with us
- Information from third-party integrations (e.g., outputs from AI services like OpenAI)
- Location information (with your consent) to improve our application’s functionality
When we refer to “Personal Information” in this Privacy Policy, we mean Device Information, Order Information, and the additional details described above.
How We Use Your Personal Information
We use the Order Information to:
- Fulfill orders placed through the Site (processing payments, arranging shipping, and providing invoices/order confirmations)
- Communicate with you
- Screen orders for fraud or risk
- Provide information or advertising aligned with your preferences
We use the Device Information to:
- Screen for potential risk and fraud (particularly IP addresses)
- Improve and optimize our Site and Services (e.g., generating analytics on how customers interact with the Site, assessing marketing campaign success)
Additionally, your information is used to:
- Provide, improve, and personalize our Services
- Ensure security
- Comply with legal obligations
- Analyze usage patterns and develop new features
Sharing Your Personal Information
We share your Personal Information with third parties to support our operations, as described above. For example:
- Google Cloud powers our servers.
- Mixpanel provides analytics.
- AI services such as OpenAI may process certain data inputs.
- Shopify powers our online store. You can review Shopify’s privacy policy here.
We may also share your Personal Information to comply with applicable laws, respond to subpoenas or lawful requests, or protect our rights.
We do not sell or use your Personal Information to train AI models.
Your Rights
If you are a resident of the European Union, you have the right to:
- Access the personal information we hold about you
- Request corrections, updates, or deletions of your information
To exercise these rights, please contact us at [your email address]. Additionally, our application allows you to export and delete transcriptions.
Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. You may request the deletion of your data at any time.
Data Security
We implement robust security measures to protect your data. All stored data is encrypted, ensuring it is unreadable in server logs or databases.
International Data Transfers
Your information may be transferred and processed outside of Italy, including in countries such as the United States. We use appropriate safeguards to ensure compliance with international data transfer regulations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us at:
Diego Voltolini
PIVA: 02686500220
Email: niuteq_info@proton.me